Frequently Asked Questions
Where can I purchase a meal plan?
To purchase a meal plan, login to your myHousing account at housing.hws.edu
How do I use my Meal Plan?
Variety is your request and it's what you get! Meals can be used in the Saga dining hall. Saga is our residential dining hall that allows you to eat as much as you'd like while in the dining hall or build a meal to-go. Snack Money is dining currency that is attached to your meal plan and can be used in all dining venues on campus. Buy what you want and where you want in any dining location.
At the end of the semester will I lose my meals?
All students with a Geneva or Pulteney meal plan will have their meals roll over from Fall to Spring only if they repurchase a meal plan for the Spring semester. At the end of the Spring semester all unused meals will be forfeited.
At the end of the semester will I lose my Snack Money?
All students with a meal plan will have their snack money roll over from Fall to Spring only if they repurchase a meal plan for the Spring semester. At the end of the Spring semester all unused Snack Money will be forfeited.
What are retail meal equivalency swipes?
Each plan, based on allowance, may substitute retail meals withmeal equivalency swipes. Meal equivalency options are identified on digital and printed menus with the meal equivalency logo. Meal equivalency swipes can be used for purchases at The Grill, Subconnection, Slices, and Tres Habanero in The Café or The Cellar Pub.
What is continuous dining?
We offer continuous dining at Saga Dining Hall on weekdays during the academic year, serving meals between lunch and dinner. This allows students who are not able to make the traditional meal times due to class schedules, etc., the ability to eat a full meal.
Can I buy a Birthday cake or gift for my roommate or friend?
Yes! You can purchase a birthday cake and other gifts HERE
I am on the Finger Lakes Meal Plan, how do I get my FREE birthday cake?
Free birthday cakes are provided to ALL participants on the Finger Lakes Meal Plan. Birthday Cake cards are provided to all students at Saga's concierge desk and personally emailed approximately a month prior to the students birthday. Students with birthdays during academic breaks will be provided birthday cake cards before the scheduled academic break. For example, if your birthday fell in July, you would receive your birthday cake card in the beginning of April.
If my parents visit me on campus, can they eat free?
Parents with students on the Finger Lakes Meal Plan are welcome to eat for free in the Saga dining hall with their students when they visit the campus. Students must be on the Finger Lakes Meal Plan and must be dining in with their parents to take advantage of the "Parents Eat Free" programs.
What are Guest Passes and how do I redeem them?
Guest Passes are complimentary meals credited to students' Finger Lakes meal plan. Students may use guest passes for other students, family members, or non-matriculated friends. - To use a guest pass, students simply tell the saga checker they wish to use a guest pass. The checker will deduct passes from the student's meal account. - Guest passes provide the ultimate flexibility, students can use guest passes for anyone - Guest passes can be used for any meal in the Saga dining hall - unused passes will expire at the end of each semester, and cannot be carried over
What is snack money?
Snack Money is another feature adding flexibility to your dining options. Spend it like cash at Saga Dining Hall, The Café, The Cellar Pub, and Au Bon Pain. As an additional value Snack Money is tax exempt!
Can I add more snack money to my OneCard?
Yes, to add snack money to your OneCard, visit https://mydining.hws.edu/
Where can I check the current hours of Saga, Cafe or other dining establishments?
CLICK HERE to see all Hours of Operations for locations.
I would like to work for dining services, where can I apply?
Visit the concierge desk in front of Saga and ask one of the attendants for an application!
I have a suggestion for dining services, whom should I contact?
Contact your Student Dining Council Representatives, appointed by the student council or you can leave. feedback here
How can I check my snack money and/or Saga meals?
Visit the concierge desk in front of Saga and ask one of the attendants to check how much snack money you currently have and/or saga meals!
I have dietary needs, how do I ensure they are met?
Most food products are either labeled or available at Simple Servings in Saga. If you are still unsure, please simply ask an employee for clarification. If you have severe allergies please contact Andre Jacquet at andre.jacquet@sodexo.com